InvenTrack Auto Dealer Websites

InvenTrack FAQ

We are consistantly updating our FAQ with new questions as they arise from our customers. If you cannot find the answer to your question here please contact us using our ticket system.

Sales

Do you offer FREE installation & setup?

Yes, we will install, setup and test InvenTrack on your server or ours free of charge!

How long is support & updates for both the downloaded and hosted version?

Hosted
With the hosted option support is for as long as you are signed up with us to use InvenTrack.

Downloaded
The downloaded version of InvenTrack comes with 12-months support and 12-months of upgrades in the same major release.

How long after I order will I receive my InvenTrack license?

Hosted
With each hosted account please allow up to 24 hours for us to install, setup and test your account. Once we have completed the installation and setup of your hosting account you will receive an email with your account details.

Downloaded
Once your payment has cleared you will receive your download information immediately. If you do not receive this information please contact our support department by opening a sales ticket here: Open new sales ticket.

If I buy the downloaded version, do you offer website hosting?

In short YES we have hosting setup specifically for InvenTrack!

Inventrack Hosting
500MB Storage Space
10000MB Data Transfer
30 POP3 Email Accounts
CPanel Control Panel
Purchase InvenTrack hosting

What is VIN Decoding and why would I need it?

VIN Decoding is designed to get the vehicle details for you on a particular vehicle when adding it to your website such as:

  • Basic Description: Year, Make, Model, Trim;
  • Technical Specifications;
  • Standard Features;
  • Optional Features.
Click here to view an example of the data provided when using our VIN Decoder.

What is DMS Polling and why would I need it?

When you choose this option we will get your inventory straight out of your DMS, run it through our VIN Decoder and update your website inventory! Wait, there is more! We will add stock photos for vehicles both new and used if they are available in our system!

Why do you need it? If you don't want to add and remove inventory from your site and you want a more automated process, then taking advantage of our DMS Polling service is for you.

Do you offer custom website design services?

Yes, we can custom design your website from the ground up or if you like the design that comes with InvenTrack and would like us to customize the header, footer and colors we can do that as well for a nominal fee.

For a price quote or more information contact us.

Do you offer discounts when purchasing multiple licenses?

Yes, we do offer discounts for those that need multiple site licenses. For special discount rates on multiple licenses please contact us with the number of licenses you need and we will provide you with your special pricing.

Do you offer a private label version?

Yes, you can purchase the private label add-on for the downloaded version of InvenTrack. The additional fee for this is $500 which includes the following:

  • Removal of all links back to our sites
  • Your links added for help and support
  • Removal of the feedback system


Technical

What are the system requirements for InvenTrack?

For a complete list of server requirements please visit: Server Requirements

Can I change the look and feel of my website?

Yes, you can create a completly new design, use the design included or integrate InvenTrack with your current website. There are no limits to how you can modify the look and feel of your website.

You can even have multiple template designs for different times of the year and switch between them by simply selecting the one you want to use in the Dealer Control Panel.


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